How to sort stuff and who to contact…
Animal welfare
SPCA ph 09 256 7300
Citizens Advice Bureau
Ponsonby/Grey Lynn
Monday to Friday 9:00 AM – 4:00 PM
Saturdays 10:30 AM – 12:30 PM
Ph 09 376-0392 or 09 376-3531.
Coastguard
Ph 0800 BOATIE (262 843).
Urgent or distress calls mobile only 24/7 *500
Communications cable (fibre) break or exposed cables
24/7 Vector 0800 826-436
Community facilities maintenance issues
Parks & venues, beaches, maunga, roadside & public spaces.
Auckland Council email contact form
Dog control
Attacks, barking and lost animals.
24/7 0800 462-685
Electricity outages / line damage or exposed cables
24/7 Vector ph 0508 Vector (832-867)
Emergencies
Ambulance / Fire / Police: 24/7 ph 111
(see below for Police non-emergency numbers)
Graffiti reporting and removal
Urgent 09 301-0101 or via email contact form
Kidsline
Helpline for children and young people, run by specially trained youth volunteers.
24/7 ph 0800 KIDSLINE (54 37 54)
Harbourmaster
Sinking, grounding, marine oil spills or collisions.
24/7 ph 09 362-0397
Lifeline
Qualified counsellors and trained volunteers ready to listen free and confidential.
24/7 ph 0800 543-354 or Text 4357
Natural Gas leaks and emergencies
24/7 ph 0800 764-764
Noise control
Auckland Council 24/7 ph 09 301-0101
Parking enquiries
Including enforcement and illegally parked vehicles, footpath, roading, street light & signs, cycling and walking issues.
Auckland Transport 24/7 ph 09 355-3553 or email contact form
Police (non-emergency)
Ph 09 302-6400 or Text 105
Pollution hotline
Auckland Council 24/7 ph 09 377 3107
Public Transport enquiries
Auckland Transport. Ph 09 366-6400 or email contact form
Rubbish & recycling
Collection missed? – check your collection day; it may change after a public holiday. Auckland Council ph 09 301-0101.
To report illegal dumping 24/7 ph 0800 663-867
Water leaks
Sewer problems and emergencies.
Watercare 24/7 ph 09 442-2222 press 1 or Free text 3130
Your elected representatives
They advocate and formulate policy on behalf of our local community.
If you have identified infrastructure issues that contact with Auckland Council has not been able to resolve, or you wish to advocate on important matters, contact the board representative below whose portfolio best matches your concern.
Please be respectful in articulating your concerns. Where possible contact via mail or email first.
Waitematā Local Board 8:30 AM-5:00 PM Monday to Friday.
Ground Floor, 33 Federal St, Auckland Central.
(same location as 52 Swanson Street, Ground Floor, Auckland Central)
Ph 09 301-0101
Private Bag 92300, Auckland 1142
Board members have designated portfolio areas of interest and responsibility. To view the list of board members and their areas of interest and responsibility, click here.
Waitematā and Gulf Ward Councillor:
- Mike Lee, ph 027 494-3198, mike.lee@aucklandcouncil.govt.nz
- Auckland Council, Private Bag 92300, Victoria Street West, Auckland 1142
